Refund Questions and Answers

Surplus refund cheques for the 2025 year-end were mailed to eligible policyholders on April 1, 2026. The information below answers common questions.

Is the refund legitimate?

Yes. The refund was authorized by the Board of Directors in January 2026. Eligible policyholders will receive approximately 12% of the gross premium paid for 2025.

To qualify, you must:

  • Have been insured with Bay of Quinte Mutual Insurance for at least 36 consecutive months; and
  • Still be a policyholder as of March 15, 2026.

Can you amend the payee on the cheque?

Cheques are issued to the named insured on the policy. We cannot reissue a cheque to different names unless the policy is updated.

To request a name change:

  • Contact your insurance agent or broker to update your policy; and
  • Return the original cheque to Bay of Quinte Mutual.

Once the change is complete, a new cheque can be issued.

Is the refund taxable income?

No. The refund is not taxable, and no tax slips will be issued.

Is there flexibility with the 36 month requirement?

No. The eligibility criteria are set by company bylaws and cannot be adjusted.

Still have questions?

Contact us at:

📞613 476 2145 or 1 800 267 2126

✉️ info@bayofquintemutual.com